Mortgages can be stressful enough without having to chase down a loan servicer for answers. I came across Select Portfolio Servicing and wanted to know how they handle things like payment processing, escrow questions, and loan modifications. Has anyone dealt with Select Portfolio Servicing customer service? Were they helpful, or did it take multiple calls to get things sorted?
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Had a loan transferred to Select Portfolio Servicing, so I checked https://select-portfolio-servicing.pissedconsumer.com/review.html to see what I was in for. First payment went through fine, but I had a question about my escrow balance and needed to call. Took a little while to get through, but once I reached a rep, they walked me through the details.